Terms and Conditions
Service / warranty
Your satisfaction is our priority. Gali import SA strives to guarantee the delivery of very high quality products, carefully packaged and shipped as soon as possible, under the best conditions, and to provide impeccable service.
If a defect should be found on one of our products, for example damage due to transport, incomplete delivery or other, please contact us without delay, by email at firstname.lastname@example.org or by phone. +41 (0) 79 120 22 33
Any possible complaint concerning our products must imperatively reach us at the latest 8 days, from the date of delivery to your address. After this period, it could no longer be taken into account.
Acceptance of the general conditions
Any natural or legal person ordering from Gali import SA, (respectively galiimport.com) or one of these representatives, declares that they know, understand and accept, without reservation and in full, these conditions. These can be modified at any time, without notice, by Gali import SA.
Gali import SA strives to provide relevant and accurate indications, information and images on its website www.deluxevodka.ch or on www. galiimport.com in order to inform.
Unlike our sales offers validated by a purchase / sale contract, this information, indications and images do not constitute a guarantee and must be understood as non-contractual.
Protection of minors / consumers
The sale of spirits is strictly prohibited for minors under 18 years of age.
Any attempt to order by a person under the age of 18 can be reported.
Alcohol abuse is dangerous for your health, consume in moderation.
Our products are rigorously controlled, from production to bottling, and perfectly meet the strictest quality standards.
We accept no responsibility for the direct or indirect consequences arising from the purchase, use, consumption, improper or excessive use of our products.
Gali import SA only transmits personal data to third parties, insofar as they are essential for the proper and complete execution of the mandate that you entrust to us. In other words, data relating directly to orders, financial transactions and the transport of your packages.
For any purchase on our website, payments in foreign currency are possible, via the payment provider PAYAL.
In this case, the exchange rate applied is that in force on the day of the order, and is never applied directly by Gali Import SA.
Unless otherwise stated, all the offers offered on www.galiimport.com include 7.7% VAT as well as delivery throughout Switzerland.
MAESTRO -VISA- MASTERCARD Conditions / Means of Payment
All your purchases can be paid by debit or credit card MAESTRO, MASTERCARD, VISA, bank transfer, using a secure platform.
Payment on account is reserved for professional customers who request it and are payable 15 days after delivery of the goods.
Gali Import SA reserves the right to invoice CHF 15 for recall costs, to initiate legal proceedings, and to suspend any new order in the case of non-payment within the time allowed.
Until full payment for the goods delivered, Gali import SA remains the legitimate owner.
Terms of delivery
Delivery on Swiss territory is included in the rates displayed, and is never invoiced as an additional charge.
In order to guarantee a fast and adequate delivery of your order, Gali import SA reserves the right to send you your package by post or by carrier.
The usual delivery times are 48 working hours, upon receipt of your payment.
The customer is responsible for checking the relevance of the information transmitted, in particular concerning the legal majority, the name and the delivery address.
Damage arising directly or indirectly from a possible delay in delivery is excluded.
If the customer is not present during the delivery, the package can be dropped off outside the door or directly at the post office. In this case, the customer assumes full responsibility.
Any order placed on the website will be confirmed by Gali import SA, electronically.
Upon receipt of your payment, your package will be sent to you, by post or by carrier. within 24 to 72 hours anywhere in Switzerland.
In the case of deliveries outside Switzerland, please inform yourself about the delivery times and costs. (Excluded)
Gali Import SA reserves the right to exceptionally limit certain orders to a maximum of 12 bottles per order. In this case the client is informed beforehand.
Purchase and direct withdrawal from deposit
By appointment prior to 079/120 22 33, you can collect your goods directly from our depot / sale at 1093 la Conversion.
Return and refund conditions
In order to be refunded or replaced, the non-conforming or damaged item must be returned in its original condition, within 8 working days, upon receipt of the goods.
The return to the sender’s address is the responsibility of the customer and must be made by post.
Return address :
Gali Import S.A
Path of the Puppets 36 B
1093 Conversion / Lutry
The returned goods will be refunded or exchanged by Gali Import S.A to the customer within 10 days, by bank transfer or by post.
Jurisdiction established in Chexbres
August 26, 2016